This Is Why We Do What We Do


Is Muffin’s Halo right for my dog?

There are three circumstances when Muffin’s Halo is the ideal navigational tool for your blind dog.

First, when your dog has gone blind very suddenly. In these circumstances, they often benefit from the Halo to help them adjust. 

Second, if your dog has been going blind more slowly but they’re simply not adjusting. If your pup is losing confidence, getting stuck in the middle of a room or just not moving, then the Halo can help them.

Third, is when your dog may be comfortable navigating your home without the Halo, but needs additional support when you go to a new environment. The Halo will help them get used to a new space without hurting themselves or losing confidence in their ability to navigate with scent.

How does Muffin’s Halo work?

When Muffin’s Halo bumps another object, your dog notices there’s an obstacle in the way through sound and vibration. Dogs catch on rather quickly, helping them build confidence while they learn to properly navigate through their surroundings.

How do I choose the right size for my Halo?

You can use our Sizing and Fit Guide to determine the Muffin’s Halo that is best for your dog.

What is the best way to introduce my dog to Muffin’s Halo?

Your dog will be using other senses to explore the world around them, so let them sniff the harness and wings before putting them on. Once you have Muffin’s Halo on, we recommend placing your blind dog near a corner or wall so they can softly bump into a hard surface to experience being redirected with their Halo. They will quickly learn that the purpose of the halo is to help them navigate. Make sure this, as with everything else, is a positive experience - lots of love, praise and treats will help!

What do I do if my dog’s wings keep sliding off?

If your dog has silky fur or the harness is slipping, we highly recommend putting a t-shirt or sweater on your dog underneath the vest to hold it snugly in place.

Can I leave my dog home alone with Muffin’s Halo on?

We do not recommend leaving Muffin’s Halo on your dog while he or she is unsupervised or home alone. Additionally, Muffin’s Halo should be removed before putting your dog in a crate for safety purposes.

Can my dog eat and drink with Muffin’s Halo on?

Yes, your dog can eat, drink, sleep, play, and do all their favorite and normal activities with it on. And its lightweight design is comfortable to wear all day.

Can my dog sleep with Muffin’s Halo on?

Yes! Muffin’s Halo will not get in the way of a good nap or a good night’s sleep.

What is your return policy?

Please visit our Returns and Warranty page for information regarding our returns policy.

Do you ship internationally?

Yes, we ship internationally from our warehouse in Colorado. We also have many international distributors across the world that carry our products. Please contact us to find a distributor in your area.

What are the shipping costs?

Shipping costs will be calculated at checkout and determined based on your location and order total.

How can I change, cancel or check the status of my order?

Please contact us and our team will be happy to assist you.